We provide a franchise support system designed to support all of your business needs. BMPP is committed to providing a superior level of service to our franchise family.

Franchise Services

BMPP strives to constantly improve the support we provide to our franchise family. Highly specialized teams partnering resources with functional expertise in business consulting, marketing, operations and training, support our franchisees.

BMPP provides complete business consulting support for franchise groups. Their primary focus is to analyze evaluation results, marketing data and training information and then work with franchisees to create tactics and business strategies to help improve an organization’s operations, local store marketing, people development, financial opportunities and training effectiveness and efficiencies.

BMPP provides support and assistance to franchisees in marketing plan development, assist with local store marketing efforts, evaluate and analyze marketing effectiveness and, in general, are a resource for franchisees for all marketing and advertising needs. They work closely with co-ops to help align regional marketing efforts with our national plan. They also assist with media planning, purchasing, and analysis.

BMPP evaluates the efficiency of restaurant operations. They conduct comprehensive restaurant evaluations. The results are then provided to the Franchise Business Director as one means of reviewing a franchisee’s business and selecting tactics to help restaurants perform more effectively.

Franchise Services is a partnership. Both corporate and franchise support is imperative to the success of the BMPP team. The two must form relationships with the support resources, participating in efforts to identify and address business issues and following through on agreed upon plans.

Restaurant Opening

BMPP Development team provides customized assistance to our franchise community for restaurant openings. Our Real Estate Directors offer aid and guidance in determining the ideal site for each restaurant. They work with the franchisee to review and evaluate market trade areas and site criteria.

Also provided is our on-staff Restaurant Design Consultant to layout the equipment floor plan. BMPP approves every equipment floor plan and offers architectural services if desired. If the franchisee chooses a local architect, our Restaurant Design Consultant is available for consultation as needed.

Once the proper site has been selected and approved, our team of Regional Development Managers helps guide the franchises through the build-out of their restaurant. The RDM’s offer assistance in every aspect of the pre-opening phase providing construction recommendations up to ordering utilities and equipment. Weekly communication with the franchisee during the build-out process is one of the keys to a successful opening.

Roma Foods Service

Roma Foods Service provides one-stop shopping for virtually all of the ingredients and supplies used in BMPP restaurants. The Roma Foods Service team is committed to providing the entire BMPP family of restaurants with superior service and the finest quality ingredients at the best possible prices. Over 50 Distributing Locations to serve you.  Click To View

The Mission of Roma Foods Service: “To consistently exceed customer expectations in production and distribution to the BMPP stores and looking forward to see BMPP grow with Roma Foods.”

Support Services

BMPP team offers print and promotional items as well as uniforms and training materials to franchisees. Free-standing inserts (glossy inserts generally delivered via mail or inserted into newspapers), box-top coupons, door-hangers and ingredients flyers are just a few of the many items available through the Support Services Print Team. The Support Services Promotions Team stocks logo clothing items as well as banners, magnets and a variety of promotional items such as key chains, cups, balloons and much more that franchisees may purchase for use in their restaurant(s). Our new direct mail system, in which a restaurant operator can request that certain coupons be mailed to specific marketing zones or customers, is another unique service provided by Support Services. Franchisees may contact Support Services by calling 1-800-607-1998.

Online Ordering (need to work on)

Risk Services (need info from Allen)

BMPP requires franchisees to maintain insurance coverage. For the convenience of our franchise family, Risk Services Corp., a wholly owned subsidiary of BMPP International, offers a property and casualty insurance program. The Risk Services team acts as a resource to all BMPP franchisees to assist in insurance related matters. Currently, 60% of BMPP franchisees are enrolled in the Risk Services insurance program. For more information, contact the RSC team at 800-607-1998.

Quality Management

BMPP Quality Management department is made up of three functional teams: Research and Development (R&D) and Quality Assurance (QA)

The R&D team is focused on developing quality products nationwide. This includes developing ways to make existing products better, developing new suppliers to meet our national growth, and developing new products that are on strategy with the BMPP brand.

The QA team is responsible for maintaining that product quality nationwide. This is accomplished through our supplier and always testing new and existing products at the corporate location.